Psychotherapist - Long Beach, CA

"Doctor Ingram is the most unprofessional doctor I have ever interacted with. I called Aetna twice to confirm if the psychotherapy sessions will be covered without having to fulfill the deductible and just paying for the standard office visit fees. Aetna told yes that's correct and that my responsibility for the copay is exactly the same for an office visit as for telehealth (video calls) I relayed the message to him and he accused me of wanting to ask him to commit a crime! I never once asked him to commit to changing the billing code nor was I upset about anything. (which he accused me of). Why would I do that? He just imagined all these weird things against me. That's absurd! When I tried to clarify and explain that to Doctor Ingram, he kept misunderstanding me and even accused me of trying to ruin his practice. After I explained his misunderstanding, he still didn’t apologize to me and told me we are not a good match. I suspect he just discriminated against me due to my race (I am Asian) and was purposely unwilling to take me as a patient. Or maybe he is being extremely paranoid and doesn’t know how to communicate with his patients at all; or perhaps, he is just a jerk. Neither one of the scenarios is good when you are looking for a psychologist who should have above-average listening skills. I cannot imagine anyone being treated by a such rude and judgmental person! Please do yourself a favor to stay away from him. You deserve someone so much better. "